HMIS Newsletter: August 2026

Announcements

Solano Clarity User Satisfaction Survey

We have officially launched the Solano HMIS User Survey for 7/1/2025-6/30/26 today! Please complete the survey by Friday, 9/25/2026 to share your feedback.

  • This survey is designed to assess your use of the HMIS and to identify possible gaps in support, training, and other resources. We will use survey responses to address concerns that are brought to our attention, to create new resources, and hopefully, to boost your engagement and confidence using the HMIS.

  • Your feedback is very important to our ability to support you in the ways that you need it. We are here for you, and we want to support you using the HMIS in your work as best as possible! We encourage you to take the time to respond thoughtfully to this survey.

  • We estimate that it will take 5 minutes or less to finish. We know and understand how busy you are, but getting your input is important and valuable. Please complete the survey by Friday, September 25th.

  • Please do not hesitate to reach out to us with any questions or concerns about the HMIS User Survey. We look forward to reviewing your feedback!

  • TAKE THE SURVEY HERE!

New Clarity User Interface

As we get closer to our October 1st transition to the new Clarity user interface, we want to make sure you feel confident and fully prepared to navigate the system.

A Quick Teaser of What’s New:

  • Modern Navigation: A streamlined sidebar that gives you quicker access to your most-used features.
  • Enhanced Search: Find the records and data you need in fewer clicks.
  • Optimized Workflows: Clean, uncluttered screens designed to reduce manual data entry.

Resources & Training:

Check out these quick tools to get ahead of the game!

In Our Community

2026 Point-In-Time Count Report Now Available

The Point-In-Time (PIT) Count is an annual count conducted for the U.S. Department of Housing and Urban Development (HUD) of all people experiencing homelessness on a single night. The CAP Solano JPA, in partnership with all seven cities and the County, completed the 2026 PIT Count on January 29, 2026. The report linked below summarizes key findings from the count.

Click Here to Access the 2026 PIT Count Report

Upcoming Events

Solano HMIS Clarity Office Hourscalendar-icon-navy

When: Third Tuesday of Each Month

Time: 1:00pm - 2:00pm

What are "Office Hours?"

We know that lots of issues and questions can arise when using Clarity (HMIS). Office Hours are a great opportunity to get your questions answered, see demos of anything you can't figure out or can't remember how to do, find out how to fix things that might have gotten messed up, and participate in discussions with other users around solutions to common challenges.

Please note this is not an actual training that is taking place, but a space for you to drop in, ask a question and then drop off if you choose to. But as stated above, we can definitely do demos if needed.

Clarity HMIS Office Hours Include the Following Topics:

  • Reports & Report Library
  • Data Entry
  • ROI
  • General Questions
  • Demos

Not Sure About Something...Come Join Us!

Register Here!

Bitfocus is Hiring

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Join our Team!

  • Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services. 

Need Help?

Your HMIS Administrators are happy to help.

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Bryanna Corsbie

Phone: 888-866-1533 x 809

Email: solano-admin@bitfocus.com

Contact Support